This two-day training is appropriate for senior managers, quality officers, operational managers and personnel at all levels.

At the end of the training, participants are able to;

  • Contextualize the ISO standard to the operations of their company;
  • Plan the Quality Management Systems (QMS);
  • Develop the necessary documentation (policies, procedures and work instructions); and
  • Implement their Quality Management System.

Recommendations: A minimum of five participants.